FAQs
Questions
Ordering
Why is so much sold out?
Because we buy in small numbers. We travel to workshops and wholesalers across India and take a handful of each piece — sometimes one. When something sells out we try to find it again, but we would rather tell you honestly that it may not return than pretend otherwise. Use Notify me and we will write to you if it does.
Is cash on delivery available?
Yes, on orders under ₹2,000. We will send a WhatsApp message to confirm before we ship. Prepaid orders get free shipping.
Do you ship outside India?
Not yet. We ship across India only.
The jewellery
What is it made of?
Materials are listed on each product page under Specifications. We are confirming the exact base metal and plating with every workshop we buy from, and will state it per piece rather than making a blanket claim.
Will it tarnish?
All plated jewellery dulls eventually. How fast depends almost entirely on how it is stored and whether it meets perfume and sweat. Our care guide is short and it genuinely works.
Is it safe for sensitive ears?
We are confirming this per workshop. Until we can say it for certain we will not claim it. If you react to plated jewellery, write to us before ordering and we will tell you what we know about that specific piece.
Delivery & returns
How long will it take?
Dispatch and delivery windows are being finalised with our courier partner and will be shown by pincode on each product page.
Can I return it?
Our returns policy is being finalised. See Returns for the current terms.